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Alkimi AI
For academic leadership, administration, and staff

Shared AI policies. Room for every department to build.

One AI platform for your whole campus. Set shared model and access policies while faculty and staff build assistants from selected course and campus materials.

Tell us your use case and desired scope; we'll follow up on requirements, security review, credit allocation, and rollout options. Submitting an inquiry does not start a trial or a contract.

Review security or request compliance reports through the Trust Center(opens in a new tab) .

Workspaces dashboard for Northfield State University listing twelve workspaces as cards: Admissions Office, BIO 101: Introduction to Biology, Campus Commons, CHEM 101: General Chemistry, Dean’s Office - Arts & Sciences, ENGL 210: American Literature, HIST 204: American Labor History, IT Helpdesk, MATH 140: Calculus I, Office of the Registrar, Student Success Center, and University Library, each with member, assistant, and collection counts.
Product screenshot. One organization, many workspaces. Courses and campus offices each own their assistants and collections inside the policies set centrally. Demo organization data.
Governance

Central policy boundaries. Local ownership for each assistant.

Set the guardrails, not the curriculum. Administrators define baseline boundaries; faculty and staff configure local assistants within them.

How the roles fit together
  1. Central administration sets the boundaries. An authorized administrator selects permitted models and sets sharing and access policies. Enforced policies and optional safeguard defaults are distinct. Organizations are isolated from one another; workspace, assistant, and collection permissions govern access within one.
  2. Course owners configure locally. Course owners select their own reading collections and teaching instructions within those policies. One course might use guided writing feedback; another, source-comparison questions. Departmental isolation is a permissions choice, not automatic.
  3. Each owner tests before sharing. Representative and out-of-scope questions run in preview. A configuration screen alone is not proof of enforcement, so check one policy consequence as a non-admin owner.
  4. Oversight stays aggregate. Assistant statistics show activity; organization reporting shows daily, member, assistant, and category credit spend. Neither opens private student conversations.

Aggregate activity and credit reporting are described under usage reporting; policy controls under governance.

Organization Language Models page for Northfield State University. A zero-data-retention policy toggle sits above per-provider tables (Alkimi, Amazon) listing each model’s tier, inputs, intelligence score, release date, and an enable switch that controls whether anyone in the organization can select it.
Product screenshot. Organization-wide language model governance. Each model an administrator disables here disappears from every assistant builder on campus.
Campus services

Help people find the relevant policy or next step when the office is closed.

The same platform serves campus offices. Each assistant starts from a template and answers from the office's own approved documents.

  • Admissions & Enrollment

    Answer after-hours questions from catalogs and deadline schedules with citations to official publications.

  • IT Helpdesk & Student Services

    Answer common Wi-Fi, password, and software access procedures from maintained knowledge-base articles.

  • Committees & Governance

    An access-controlled assistant grounded in bylaws, meeting minutes, and prior reports for policy lookup.

  • HR, Registrar & Policy Lookup

    Reference employee handbooks and registration rules for onboarding and procedure questions.

Maintain one source collection per office and share it across teams where permissions allow. Assistants provide informational lookup, not automated admissions, financial aid, grading, or HR decisions, so configure and test a human contact route for unresolved questions.

A fictional Northfield State University undergraduate admissions page titled Apply for Fall 2027, with a photo of a brick campus hall behind the headline and Key Dates cards for Early Action, Regular Decision, and Transfer below. The Alkimi chat widget is open over the right side as a signed-out visitor. The visitor asks when the regular decision deadline is and whether SAT scores are needed; the Admissions Assistant answers January 15, 2027 and test-optional, with numbered citations to the office’s source document.
Product screenshot. The embeddable chat widget running on a fictional admissions page as a signed-out visitor, answering from the office's deadline schedule. Placement only; not page-aware help or LMS integration.
Evaluation scope

A practical path to campus adoption.

Begin with a defined scope, clear stakeholders, and agreed criteria before expanding. Each institution adapts the stages to its own governance and review process.

  1. Choose a starting point

    Sponsor and local content owner select one course, department, or office and agree written criteria.

    Produces:Use case + criteria

  2. Set controls and ownership

    IT and security reviewers check the FERPA attestation, SOC 2 Type 1 report, SSO, embed placement, and model availability.

    Produces:Documented controls

  3. Configure and test

    The local creator adds materials, sets instructions, and runs representative, edge-case, and ambiguous prompts in preview.

    Produces:Test set + refinements

  4. Review before expanding

    Sponsor, reviewers, and owners compare observations with the criteria and decide to expand, revise, or stop.

    Produces:Go / revise / stop memo

What the evaluation measures

  1. Source correctness. Do responses reflect the sources, and are ungrounded questions handled responsibly?
  2. Task usefulness. Does the assistant handle repetitive questions and offer a clear human contact when it cannot?
  3. Accessibility and alternatives. Check contrast, scaling, and font settings, and keep non-AI alternatives for coursework.
  4. Maintenance and credit consumption. Track source-update effort and actual credit use against the allocated allowance.

Decide in advance

Agree these before the first test prompt, and write the exit terms into the proposal.

  • Data boundaries: which materials and which people are in scope
  • Duration and the stop criteria that end or expand the evaluation
  • Who funds credits, and the allowance for the period
  • Who maintains the source collections as documents change
  • Accessibility checks and the non-AI alternative for coursework

Accessibility settings and their limits are described under accessibility features.

Discuss an evaluation scope
For reviewers

Ready for your review process.

Documented controls and requestable compliance reports for privacy, security, identity, and procurement teams. Each card links to where the claim is documented.

FERPA roles and student privacy Independent third-party FERPA attestation. Your institution remains custodian of education records; Alkimi acts as a service provider under the school official exception. An attestation is not a "FERPA certification." Third-party attestation Security assurance and encryption Google Cloud with Cloudflare; tenant isolation via PostgreSQL row-level security; databases not exposed to the public internet. TLS 1.2+ in transit, AES-256 at rest. SOC 2 Type 1 report on request. TLS 1.2+ / AES-256 / SOC 2 Type 1 Model governance and subprocessors Administrators choose which supported models are available campus-wide and can migrate assistants. EU in-region routing for eligible models on request. Model subprocessors are disclosed under DPAs. No training; disclosed subprocessors Retention and deletion Deleted knowledge collections leave active production use. Customer data is deleted within 90 days after termination, including backup aging, or earlier on request; written confirmation follows within 10 business days of completion. 90-day deletion window Identity and permissions Google and Microsoft SSO, native passkeys (FIDO2/WebAuthn), native MFA with organization enforcement, and role-based permissions at organization, workspace, assistant, and collection levels. SSO + MFA + RBAC LMS compatibility and coursework Dedicated HTTPS links, iframe embeds on compatible LMS and web pages, and coursework exports (QTI, Moodle XML, Blackboard, Canvas rubric CSV). No native LTI 1.3 gradebook or roster sync; test embedding origins and keep the direct-link fallback. Links, embeds, exports

Enforced at the organization level.

Identity requirements are set once and apply to every member. Requiring secure sign-in means password-only access is not allowed; invitation domain restrictions keep membership to institutional addresses; invitation lifetimes cap how long an unused invite stays valid. A configuration screen is a starting point for review, not proof by itself, so check one consequence as a non-admin member during evaluation.

Training commitment: Alkimi does not use customer content to train models, and model providers are configured for no-training use. No-training is distinct from retention and provider security controls, which are documented separately.

Review available reports, policies, the subprocessor list, and the security questionnaire through the Trust Center(opens in a new tab) . Some materials require a request; none are bespoke procurement documents.

Organization Security page with Require secure sign-in enabled, a maximum invitation lifetime setting, and a domain restriction limiting invitations to @northfield.edu addresses.
Product screenshot. Organization security settings with secure sign-in required and invitations restricted to the institution's email domain.
Commercial fit

Plan the cost of your rollout.

Review licensing, credit allocation, and usage controls for your deployment.

Institutional

Custom pricing for your deployment

Institutional pricing is scoped to deployment size, onboarding, support, and integration needs for departments and universities.

Custom pricing and credit allocation

Built around institutional needs

  • Domain Verification
  • Dedicated Support
  • Onboarding & Training
  • Custom Integrations
  • Campus-wide licensing

Dedicated support, onboarding and training, and custom integrations are scoped in the proposal. The request button submits a requirements inquiry, not a purchase or trial.

Cost controls

  • Per-message spend limits. Authorized owners set a model-message spend limit that also constrains available context. Separately metered tools can add charges, so review the cost breakdown and enabled tools; this is not an all-in ceiling.
  • Usage reporting. Daily, member, assistant, and category credit tracking, exportable as CSV. Explore usage reporting
  • Spend alerts. Administrators are notified at credit thresholds. Alerts and caps help monitor consumption; they are not hard departmental cutoffs or a guarantee of uninterrupted service after credits run out.
Organization Usage page for Northfield State University over the last 30 days: summary cards for total credits spent, daily average, and peak day; a daily credit usage bar chart broken down by chat messages and knowledge ingestion; and Top Members and Top Assistants lists ranked by credits, with the HIST 204, BIO 101, and MATH 140 course assistants and the Admissions Assistant at the top. No conversation content is shown.
Product screenshot. Organization usage over 30 days, with daily credit spend by category and the top members and assistants. Reporting stays aggregate; no conversation content is shown.

Evaluation questions

Questions institutions ask before an evaluation

Standardization, security review, identity, model and access governance, storage and deletion, existing platforms, approved content, and pricing scope.

Why standardize on Alkimi instead of letting each team adopt AI separately?

Alkimi gives institutions one governed platform for course and campus assistants. Administrators can enforce policies for model availability, roles, external sharing, public assistants, and citation sharing. Departments and faculty still manage their own materials and use cases, while organization defaults provide a consistent starting configuration.

What can our security and privacy teams review?

Alkimi publishes information about encryption, data retention and deletion, model-provider practices, authentication, subprocessors, and its shared-responsibility approach to student records. Customer content is not used to train models. Your team can request the third-party FERPA attestation, SOC 2 Type 1 report, and security-review materials through the Trust Center.

Which identity and authentication options are available?

Alkimi supports Google and Microsoft sign-in, native multi-factor authentication, passkeys, and organization-level MFA enforcement. Workspaces and role-based permissions control access to assistants, collections, and administrative settings.

How are models and access governed?

Organization administrators choose which supported models are available and can migrate assistants when that availability changes. Enforced policies control roles, external sharing, public assistants, and citation sharing, while optional safeguard defaults shape new assistant configurations. Institutions can contact Alkimi to enable EU in-region routing for eligible models.

How is customer data stored, retained, and deleted?

Alkimi hosts its service on Google Cloud and uses Cloudflare for network services. Customer data is encrypted with TLS 1.2 or later in transit and AES-256 at rest. Deleted collections are removed from active production, and customer data is deleted within 90 days after a subscription ends, including backup aging, with earlier deletion available by request.

Will Alkimi replace our LMS, SIS, or website platform?

No. Alkimi adds governed assistants to existing systems rather than replacing them. Institutions can distribute dedicated assistant links, add website widgets, or use iframe embeds in systems that allow them.

How do assistants stay focused on approved campus content?

Each assistant can use selected knowledge collections containing catalogs, handbooks, policy documents, support articles, or other maintained sources. Staff control retrieval scope, citations, and whether web search is disabled, available only when requested, or available when the assistant needs it. Collection and workspace permissions keep each office's content under the appropriate owners.

How do we start, and how is institutional pricing scoped?

Start with one bounded use case, clear owners, selected source material, representative questions, and agreed criteria for expanding, revising, or stopping. Institutional pricing is scoped to deployment size, credit allocation, onboarding, support, and integration needs, with invoicing options handled through the proposal. Assistant owners set model-message spend limits; enabled tools can add separate charges. Administrators use organization reporting and usage alerts to monitor consumption.

For your committee

Take a summary to your colleagues.

Everything a Provost, CIO, CISO, or procurement reviewer needs to decide whether an evaluation is worth scoping, in one selectable block.

Forwardable evaluation summary

Select, copy, or print this block for colleagues. No sign-in or form required. Reviewed September 19, 2026.

1. Platform category and governance

  • Category: Governed AI platform for higher education.
  • Central controls: Allowed models, organization sharing policies, MFA enforcement.
  • Local ownership: Academic departments and offices configure materials and instructions.
  • Grounding: Selected materials and available citations help people inspect answers; generated behavior and important answers still require review.

2. Evaluation lifecycle (four stages)

  • 1. Choose starting point: Bounded course, department, or office scope and agreed criteria.
  • 2. Set controls and ownership: Review FERPA attestation, SOC 2 Type 1 report, SSO, and embed placement.
  • 3. Configure and test: Add sources, set guided instructions, run a preview test set including out-of-scope questions.
  • 4. Review before expanding: Compare observed accuracy and credit use against criteria; decide go, revise, or stop.

3. Security and privacy baseline

  • Training policy: Alkimi does not use customer content to train models, and model providers are configured for no-training use.
  • FERPA: Third-party FERPA attestation. The institution remains the custodian of education records; Alkimi acts as a service provider under the school official exception.
  • Encryption and infrastructure: Hosted on Google Cloud with Cloudflare; TLS 1.2+ in transit and AES-256 at rest; tenant isolation via PostgreSQL row-level security.
  • Audit and deletion: SOC 2 Type 1 report via the Trust Center. Customer data deleted within 90 days of subscription termination, including backup aging, or sooner on request.

4. Identity and LMS integration

  • Identity: Google and Microsoft SSO, native passkeys, native MFA, role-based permissions.
  • LMS: Works alongside the LMS via links, iframe embeds, and coursework exports (QTI, Moodle XML, Blackboard, Canvas CSV). No native LTI 1.3 gradebook or roster sync.

5. Commercial and cost governance

  • Proposal scope: Deployment size, credit allocation, onboarding, support, integrations.
  • Cost levers: Model-message spend limits, daily and per-member CSV usage exports, spend alerts. Enabled tools can add separate charges; these controls are not a hard monthly budget.
  • Access and funding: Shared course assistants are funded by the owning organization. Individuals invited from outside the institution use their own plan; see billing for the edge cases.
  • Evaluation: Agree owners, permitted data, credit funding, source maintenance, accessibility and non-AI alternatives, and expand/revise/stop criteria before rollout.

Start with your institution's next useful AI workflow.

Tell us what you want to evaluate, from a single course or campus service to department-wide use. Discuss technical fit, security review, credit allocation, and rollout options.

Compliance reports and the security questionnaire are available through the Trust Center(opens in a new tab) .